Customer Scrutiny Panel

Customer Scrutiny Panel Application

Thanks for considering joining the Customer Scrutiny Panel.
We believe the best way to improve housing is by listening to the people who live it. This short application helps us understand your interest, experience, and what matters most to you. Whether you’re just curious or ready to dive in, your voice matters — and this is your chance to help shape a stronger future together.

Your responses will be kept confidential and will never be shared outside Sparrow. We only use this information to support the recruitment process and ensure the panel reflects the voices of our community.

About you

This is to help us ensure you are a Sparrow shared owner.

1. Full name [Required]

About you

This is to help us ensure you are a Sparrow shared owner.

2. Email [Required]

About you

This is to help us ensure you are a Sparrow shared owner.

3. Phone number [Required]

About you

This is to help us ensure you are a Sparrow shared owner.

4. Postcode [Required]

About you

This is to help us ensure you are a Sparrow shared owner.

5. First line of your address [Required]

Your experience

Tell us about yourself...

6. How long have you been a Sparrow customer? (include the time you were with Sage Homes, if relevant) [Required]

Less than 6 months
6-12 months
1-3 years
Over 3 years

Your experience

Tell us about yourself...

7. What skills, strengths, or perspectives would you bring to the Customer Scrutiny Panel? [Required]Use this space to share any transferrable skills or experience you have (e.g., communication, understanding processes, leading change)

Your experience

Tell us about yourself...

8. What interests you about joining the Customer Scrutiny Panel? [Required]

Your availability

9. Are you available to attend four online meetings and a face-to-face workshops throughout 2026? [Required]We’ve got 4 online meetings scheduled for the year – in January, April, July and September. These usually take place in the evening on Microsoft Teams. We’ll also meet in person for a day workshop in November.

Yes
No
Not sure yet

Your availability

10. Do you have any access needs we should be aware of? [Required]

Yes
No

Your availability

11. Please give us more details [Required]

Current satisfaction

12. Overall, how would you rate your experience with Sparrow? [Required]

1
2
3
4
5

Current satisfaction

13. What is Sparrow doing well and what would you like to improve? [Required]

About you

To help us build a panel that reflects our whole community, we ask a few optional questions about your background. These responses are confidential and will never be shared outside Sparrow.

14. Age group

About you

To help us build a panel that reflects our whole community, we ask a few optional questions about your background. These responses are confidential and will never be shared outside Sparrow.

15. Gender identity

About you

To help us build a panel that reflects our whole community, we ask a few optional questions about your background. These responses are confidential and will never be shared outside Sparrow.

17. Do you consider yourself to have a disability or long-term health condition?

Yes
No
Prefer not to say

About you

To help us build a panel that reflects our whole community, we ask a few optional questions about your background. These responses are confidential and will never be shared outside Sparrow.

18. Please provide more details [Required]