Thank you for taking your time to complete this survey. We will now review and update information we hold about you. You may receive a call from us, if we need more information.
Do you have repair to report? You can report and choose the repair appointment suitable to you through My Account - the safe and secure portal for all your tenancy needs.
To register or login, use this link Login
Our Resident Census
We’re committed to providing the best possible services for everyone in our homes. That’s why we’re conducting a Resident Census this year.
This census helps us understand your needs and keep our records up to date. We’ll ask questions about you and your household to see how we can improve our services.
If you want to know more about this survey, please contact our Customer Service Team on 0300 303 8540 or send us an email at customerservices@southlakeshousing.co.uk
Thank you for your time and participation!
What is your contact ID number?
This can be found on your tenancy agreement or by contacting the Customer Service Hub.
If you don't have this information, please move onto the next question.
What is your preferred name?
What is your email address?
We may not always be able to send correspondence in your first language but can offer an interpreting service to verbally translate information in your preferred language.
Is there anyone under the age of 16 currently living with you?