Environmental Strategy Survey

 

 

Our Group Environmental Strategy (2025–2028) sets out our approach to decarbonisation with strategic objectives aligned to achieving net zero. This strategy ensures our customers remain a focal point as it focusses on reducing fuel poverty, supported by retrofit programmes, funding strategies and independent accreditation.

Please read the strategy before completing the survey HERE.

Is our environmental strategy clear? [Required]

Is it easy to follow and are the objectives clear? [Required]

What part of our strategy do you find most helpful? [Required]
Is there any part that we could make clearer? [Required]
Is the language we use easy to understand? [Required]

Is the process for providing feedback to residents clear to you? [Required]

Do you understand how we will manage work in your home? [Required]

Is any part of the strategy not inclusive for customers with specific needs? [Required]
If yes, what could be potential barriers?
Please provide any additional feedback on the strategy in the box below: [Required]