Thank you for taking the time to complete the survey.
Kind regards
Eva Holt
Head of Independent Living
Responses to surveys are not recorded as formal compliments or complaints. Please get in touch if you wish to make a compliment or formal complaint about the standard of service provided, actions or lack of action by Stockport Homes.  You can read more about this and contact us via the following link: Stockport Homes | Complaints - Stockport Homes, or you can reach our Customer Feedback Team via telephone on 0161 474 2600 or via email: feedback@stockporthomes.org.
Carecall are part of Stockport Homes Group, we aim to provide high quality services 24 hours a day, 7 days a week, 365(6) days a year, to our Carecall customers.
Your opinion regarding the Carecall service we provide to your relative or friend matters to us - please take a few minutes to share your thoughts.
Your feedback helps to shape our plans for improvement, and we want to ensure we continue to meet the needs of our Carecall customers.
Stockport Homes strives to provide excellent customer service. To achieve this, and further improve our services, we occasionally ask for feedback on your experience as a customer. Stockport Homes has a legitimate interest in seeking this information and it would be greatly appreciated. The data will not be shared with any other companies / agencies and will be stored in line with Stockport Homes’ retention policies.
Carecall is a service designed to provide support, monitoring, and assistance, to help individuals live independently.
Which of these are important to you regarding the service provided?
Would it beneficial for your family member or friend to have access to any of the following.
Would you, your family member, or friend be interested in attending an occasional focus group to discuss topics related to the Carecall service?
Do you know if your family member or friend has used the Carecall service in the last 12 months?
The Carecall team aims to provide an effective, responsive service to our customers in a timely and efficient manner.
How satisfied are you with the service provided by Carecall?
Please give reason for your rating?
Please add your contact information below: i.e. Name, contact number and/or email address.