In this survey, we are asking customers to test our website chatbot. To complete this survey, please follow these simple instructions:
1. Visit our website to find our online chatbot. You will find it on the bottom right-hand corner of the page: https://www.stockporthomes.org/.
2. We will present you with a scenario that will ask you to use the chatbot to make a report, or find an answer. Please use the chatbot to try and do this.
3. Come back to the survey and answer the questions provided.
You will be given two scenarios in total.