No Access Policy Survey

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No Access Policy Survey

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The No Access Policy outlines our approach to making arrangements to access a customer's home to carry out responsive, planned and/or cyclical maintenance. We would like to get your views on this policy as this is currently under review. Please consider if the policy is easy to understand, for you, and other customers.

The survey is just eight questions and should take no longer than 10 minutes to complete. We appreciate your feedback.

Is the aim of the policy clear? [Required]

Yes
No

Are the objectives of the Policy clear? [Required]

Yes
No

Is the policy tenant friendly and free from jargon? [Required]

Yes
No

Is it clear on what will happen if a customer refuses access? [Required]

Yes
No

Would the Policy exclude any resident from it's aims and objectives? [Required]

Yes
No

Is it clear what the responsibilities are of customers, landlord and contractors? [Required]

Yes
No

Overall, is the policy easy to understand? [Required]

Yes
No

Please provide any additional feedback on the policy in the box below: [Required]

Please provide an answer.