Prima Income Policy Review
Prima want to hear your views on their Income policy. As a tenant your input is important as this will help us to make any changes to the policy if necessary. There are 10 short questions. Thank you
Section 1

Primary objectives (1. Aim of the Policy)

Q1. Is it clear what is covered by ‘pre-tenancy support’?

[Required]

Primary objectives (1. Aim of the Policy)

Q2.  Is it clear how to access ‘comprehensive financial support'?

 

[Required]

(1. Aim of the Policy)

Q3. Is it clear what partnerships and external agencies Prima work with?

 

[Required]

(1. Aim of the Policy)

Q4. Is it clear what is covered by ‘reasonable adjustments’?

[Required]

(1. Aim of the Policy)

Q5. Is it clear what is meant by ‘financial inclusion, confidence and capability’?

 

[Required]

Policy Statement section 3

 

Q6. ‘This policy outlines Prima’s approach to emphasising proactive communication with anyone who in arrears’. Is it clear how Prima do this?

[Required]

Policy Statement (3)

Q7. ‘This policy outlines Prima’s approach to providing robust financial support’. Is it clear how Prima do this?

[Required]

Policy Statement (3)

Q8. ‘‘This policy outlines Prima’s approach to offering clear information about the assistance that is available’. Is it clear how Prima do this?

[Required]

Policy Statement (3)

Q9. Where possible(legal compliance cannot be altered) does the policy use tenant friendly language, (no housing jargon) and free from abbreviations and acronyms?

[Required]

Q10. Is the policy easy to understand?

[Required]
Any other comments or observations? [Required]
 Please provide an answer.

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